Effective role: National administrator. Role is assigned by the server.
Personalised role profile
National administrator
Programme-wide governance, oversight and controlled role simulation. Your profile exposes only the functions, provider workspaces and accountability obligations assigned to this role.
Open for this role10synthetic work items
Priority work queue
What happened, why it matters, who owns it and when it is due.
At a glance
Signals requiring attention—not performance claims.
- 2 safety items approaching escalation
- 3 capacity constraints affect today’s services
- 94% of current tasks remain within SLA
- 0 locally recorded workflow events
Available to this role
My functional workspaces
Demonstration
Citizen Service Gateway
Simple access to care, records, medicines, results, coverage, consent and emergency support
Connects toMCI/Health ID, SHR/Patient Journal, facility directory, 999, referrals, providers and payersNearheal roleAccessible service discovery and consented task gateway
Demonstration
Health Call Centre
Assisted service discovery, appointments, referrals, complaint intake, follow-up and safe escalation
Connects to999, provider directory, appointments, referrals, complaints and payer desksNearheal roleAssisted intake, safe routing, callback and closed-loop follow-up
Demonstration
Patient Portal
Health card, medicines, visits, family access and consent
Connects toDGHS SHR / Patient Journal, MCI and provider source systemsNearheal roleOne consent-aware view and task channel
Demonstration
Healthcare Worker Portal
Schedule, patient access, visits, alerts and decision support
Connects toDGHS HRIS, SHR/HIE, DGFP eMIS and local EMRNearheal roleRole-based work queue across authorised services
Sandbox
Identity and Consent
Health ID, local MRN, identity reconciliation and access authority
Connects toMCI / national Health ID, NID/BRN verification and local MRNsNearheal roleResolve and reconcile identities at workflow boundaries
Sandbox
Clinical Record
Encounters, care plans, allergies, medicines and interoperable summaries
Connects toSHR/HIE, OpenMRS+ and hospital EMRsNearheal roleRetrieve, exchange and close care tasks
Pilot gate
Emergency Outpatient
Arrival, triage, treatment, capacity and disposition
Connects to999, Fire Service, facility emergency systems and bed capacityNearheal roleClinical coordination, destination readiness and handover
Pilot gate
Ambulance and Transfer
Caller location, dispatch, vehicle capability, transport and handover
Connects toCaller location, public/private fleets, road and facility capacityNearheal roleCapability-aware dispatch support and transfer traceability